Antiqula Trade

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Privacy Policy

Privacy

Last updated: 27.03.2024

This Privacy Policy describes how antiqula (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from antiqula.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time (e.g. due to changes in practices or legal requirements). We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect (or have collected in the past 12 months) personal information about you. Which information is collected depends on how you interact with us. In addition to specific uses detailed below, we may use collected information to communicate with you, provide and improve Services, comply with legal obligations, enforce our terms, and protect rights.

What Personal Information We Collect

Information We Collect Directly from You

  • Basic contact details: name, address, phone number, email

  • Order information: names, billing & shipping addresses, payment confirmation, email, phone

  • Account information: username, password, security questions

  • Shopping information: items viewed, added to cart or wishlist

  • Customer support information: what you share when contacting us

You may choose not to provide certain information, though that may limit access to some features.

Information We Collect through Cookies / Usage Data
We automatically collect Usage Data via cookies, pixels, and similar technologies. This includes device, browser, network, IP address, and interaction with the Site.

Information from Third Parties
We may also obtain information from third parties (e.g. Shopify, payment processors, data analytics providers). Any information obtained will be handled under this Privacy Policy.

How We Use Your Personal Information

We use your information for:

  • Providing Products & Services: to process payments, fulfill orders, maintain your account, handle returns/exchanges, send notifications, enable reviews

  • Marketing & Advertising: to send you promotional communications and customize advertising

  • Security & Fraud Prevention: to detect and prevent misuse, fraud, or illegal activity

  • Communications: to respond to your queries, support requests, and maintain business relationship

Cookies

We use Cookies to remember preferences, run analytics, improve the Site, and enable certain features. Third parties may also place cookies to support advertising and services.
You can disable or remove cookies via browser settings, but doing so may affect the Site’s functionality.

How We Disclose Personal Information

We may share your data with:

  • Vendors or third parties performing services (e.g., IT, payment processing, shipping, analytics)

  • Business and marketing partners (e.g. Shopify)

  • Your consent or direction (e.g. to ship your order, via social logins)

  • Our affiliates or corporate group

  • In case of corporate transactions (merger, bankruptcy, etc.)

  • To comply with legal obligations (e.g. subpoenas)

In the past 12 months, we have disclosed identifiers, order/shopping data, internet/network activity data to such third parties.

We do not use or disclose “sensitive personal information” for purposes of inferring characteristics about you.

User-Generated Content

If you post reviews or content on public areas of the Site, that content becomes public and accessible by anyone. We have no control over how others use or share that content.

Third Party Websites & Links

Our Site may link to third-party websites. We are not responsible for their privacy or security practices. You should review the privacy policies of any site you visit via our links.

Information you provide on public or semi-public platforms (e.g. social media) may be viewed by others.

Children’s Data

The Services are not intended for use by children. We do not knowingly collect personal information from children.
If you are a parent or guardian and believe a minor has provided us data, contact us to request deletion.

As of the effective date, we do not knowingly share or sell personal information of individuals under 16.

Security & Retention

We strive to use reasonable security measures, but cannot guarantee perfect security.
How long we retain your data depends on factors such as maintaining your account, legal obligations, dispute resolution, enforcing policies.

Your Rights & Choices

Depending on your location, you may have rights such as:

  • Access / Know (see what personal data is held)

  • Delete (ask us to delete your data)

  • Correct (ask to fix inaccurate data)

  • Portability (ask to receive or transfer your data)

  • Restrict Processing (ask to limit how data is used)

  • Withdraw Consent (where processing is based on consent)

  • Appeal (challenge our decisions)

  • Manage Communication Preferences (opt out of promotional emails)

We will not discriminate against you for exercising these rights. We may ask to verify your identity before responding.
You may designate an authorized agent to act on your behalf (with proof of authorization).

Complaints

If you have complaints about how we handle your personal data, contact us using the details below. If unsatisfied, depending on your location you may appeal or lodge a complaint with a data protection authority.

International Users

We may transfer, store, and process your information outside your country (including in the U.S.).
For transfers from Europe, we rely on recognized mechanisms (e.g. Standard Contractual Clauses) unless the destination provides adequate protection.

Contact

If you have questions or wish to exercise your rights, email: info@antiqula.com

Additional Info

  • Subscribe to our emails (for offers and news)

  • Business Inquiries (bulk orders, special pricing)

  • Our Brand links: Our Story, Vision & Mission, Community Impact, etc.

  • Quick Links: Shop, Track Order, Shipping, Refund, Privacy Policy, Terms & Conditions

  • Address: 1942 Broadway Street, STE 314C, Boulder, Colorado, USA

  • Payment methods accepted: American Express, Apple Pay, Diners Club, Discover, Google Pay, Maestro, Mastercard, PayPal, Shop Pay, Union Pay, Visa